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Shipping Information
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UPS In-Transit Tracking. UPS shipping is known for reliability and packages are easily trackable.
What To Expect. When you place an order, an e-mail order confirmation is automatically generated and immediately sent to you. Orders received before 2PM (EST) ship on the following business day. Orders received after 2PM ship on the 2nd following business day. United States customers, please take note that UPS will not deliver to PO boxes, so be sure to include a valid street address. This does not apply to international orders.
Speed of delivery. We make every effort to process your order in a timely manner. Orders received before 2PM (EST) ship on the following business day. Ground UPS normally takes another 1-6 business days for delivery from the time of shipping, although most of our customers receive their package within four days of shipping. We also offer guaranteed 3-Day, 2-Day and Next Day UPS shipping, which are based on business days in transit: (Monday through Friday, excluding holidays.)
U.S. Global Priority Mail is a joint service with destination country postal authorities. The average delivery time is 5-10 business days to most locations, with widely varying delivery times to some countries and in remote areas. For instance, delivery times to Europe, Australia and Japan are normally 6 days or less.
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Shipping to the Continental U.S. (48 States)
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| Ground UPS |
3 Day UPS |
2nd Day UPS |
Next Day UPS |
| $7.95 |
$16.95 |
$26.95 |
$36.95 |
Alaska, Hawaii, Puerto Rico & US Virgin Islands
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| Ground UPS |
| $12.95 |
All shipping charges are automatically calculated for orders placed on our website.
You will always be shown a grand total, including shipping, before you finalize your order.
International Shipping
We offer special low rates for our friends in Canada and Mexico, and international rates that can't be beat! We accept all major credit cards as prepayment. We also accept checks or money orders denominated in US dollars, and will ship items when your funds have cleared.
Shipping to Canada & Mexico
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| US Global Priority Mail |
| $16.95 |
International Shipping
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| US Global Priority Mail |
| $20.95 |
All shipping charges are automatically calculated for orders placed on our website.
You will always be shown a grand total, including shipping, before you finalize your order.
-Two Very Important Things for our International Customers to Know -
International customers please note that you are responsible for any additional international shipping costs including local customs, duties, and taxes determined by your country. If any customs, duties or taxes are unable to be collected from you, your credit card will still be charged for the merchandise, shipping and for the return shipping charges back to us.
International customers also note that all of our VHS videos and DVDs are recorded in the NTSC format, which is used in the United States, Canada, Mexico, Japan and most of South America. VHS videos and DVDs in the NTSC format will not play on most machines in other overseas locations, including Europe and Asia that use the PAL, SECAM or other standard.
However, almost all DVD players sold in PAL countries today will play our NTSC formatted DVDs. In fact, our NTSC DVDs will play on over 95% of DVD systems worldwide. However, to be sure, please check with your manufacturer's literature before ordering.
Also, nearly all DVDs recorded in both the NTSC and PAL formats will play on any computer DVD drive. To add to your convenience, upon request, we normally email permission for you to make a PAL version VHS or DVD from our original. We do not accept returns due to format incompatibility.
(Depending upon further input we receive from international customers,
we may in the future make our titles available in the PAL format.)
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